Director Penalty Notice · Urgent path

A DPN is a 21-day decision.

A Director Penalty Notice is the moment the ATO has set a clock running on you personally, not the company. From the date on the notice, you have twenty-one days to choose a path before the personal liability locks in.

The window is short, but real options exist while it is open. The cost of waiting is that they close.

First call is free, confidential, and with a qualified accountant, not an intake form.
If any of this is on your desk

You are in the right place.

  • A letter from the ATO landed this week with the words “Director Penalty” on it
  • BAS, IAS or super lodgements are months overdue
  • PAYG withheld from staff was reported but not paid
  • SGC (super) is overdue and unreported
  • You've heard the words “lockdown DPN” and aren't sure what it means for you
  • Your accountant has gone quiet, or you don't have one engaged on this
  • Someone told you to phoenix the company. Don't.
  • You are a former director and a notice has reached you anyway
Which notice did you receive?

The single most important question.

There are two kinds of DPN, and they behave very differently. Reading the notice properly is the first piece of work, because it determines what is still possible.

Type 1 · Options still open

Non-lockdown DPN

Issued when the company has lodged its BAS, IAS or SGC on time, but hasn't paid. You have real options inside the window.

  • Trigger Reported on time, unpaid.
  • Window 21 days from the date on the notice.
  • Inside it Pay, place into Voluntary Administration, appoint an SBR practitioner, or wind up, any of these remits the personal liability.
  • After day 21 Personal liability is enforceable. The options narrow sharply.
Type 2 · Liability already attached

Lockdown DPN

Issued when BAS, IAS or SGC was not lodged inside the statutory window, three months for PAYG/GST, one month for SGC. The personal liability is already attached.

  • Trigger Not lodged inside the statutory window.
  • Window 21 days, but only to pay the debt.
  • Inside it Administration, restructuring or liquidation do not remit the liability. Payment, or a defence, are the routes that do.
  • Defences Narrow but real: illness, reasonable steps, and being a brand-new director within 30 days are the statutory ones.
Important Don't assume which one you have based on the heading. The classification turns on whether lodgements were on time, not on what the letter is called. We read the notice against the company's lodgement history before we tell you which window you are actually in.
The clock, simply

From the date on the notice to day twenty-two.

Most directors lose three or four days before they act. That is normal, and recoverable. Losing two weeks rarely is. The earlier we look at it, the more of the window is still yours to spend.

  1. 1 Day 0

    Notice issues

    The date on the letter, not the day you opened it. The clock has already started.

  2. 2 Day 1–3

    Read the position

    Which DPN, what's owed, what's lodged, what's missing, what the company can actually pay.

  3. 3 Day 4–10

    Choose the path

    Pay, VA, SBR, or liquidation, the right one depends on the notice type and the company's real numbers.

  4. 4 Day 11–21

    Act inside the window

    Execute. Document. Notify the ATO. Keep the paper trail clean, a director's defence later turns on it.

  5. 5 Day 22

    The window closes

    If nothing has been done, the ATO can recover the debt from you personally. Different conversation from here on.

The four paths inside the window

Four options. Different outcomes.

Inside the 21-day window of a non-lockdown DPN, these are the four ways to stop personal liability landing on you. Only some of them remit the liability for a lockdown DPN. Which one is right depends on the company's solvency, the debt mix, and what you actually want the next twelve months to look like.

  1. 1

    Pay the debt

    Settle the underlying company debt in full inside the window, from cash, refinance, shareholder funding, or a sale of a non-core asset. Cleanest exit when the money is genuinely there.

    Personal liability Remitted. For both non-lockdown and lockdown DPNs.
  2. 2

    Voluntary Administration

    Appoint a registered Voluntary Administrator. The administrator takes control, investigates, and proposes a Deed of Company Arrangement, or recommends liquidation. Used where the business is salvageable.

    Personal liability Remitted for non-lockdown. Lockdown liability remains.
  3. 3

    Small Business Restructuring

    The director stays in control while a Restructuring Practitioner formalises a debt plan with creditors. Designed for sub-$1M liability companies. Faster and cheaper than VA when it fits.

    Personal liability Remitted for non-lockdown. Lockdown liability remains.
  4. 4

    Creditors' Voluntary Liquidation

    The directors resolve to wind up the company and appoint a registered liquidator. The right call when the business is genuinely beyond saving and a clean exit protects directors from further trading-on risk.

    Personal liability Remitted for non-lockdown. Lockdown liability remains.
What's actually on the hook

Three debts. One personal.

A DPN doesn't cover everything the company owes. The ATO can only chase the director personally for the three obligations below, not company tax, not general operating debt.

  • PAYG

    PAYG withholding

    Tax withheld from employees' wages. The ATO treats this as money the company was holding on behalf of staff and the Commonwealth, using it for operating cash is, in their view, using someone else's money.

  • GST

    Net GST liability

    Since 1 April 2020, unpaid GST can sit inside a DPN alongside PAYG and SGC. Same logic: GST collected from customers is, in the ATO's eyes, money the company was collecting, not earning.

  • SGC

    Super Guarantee Charge

    Unpaid superannuation, plus the SGC penalty and interest that arrives once a quarter is missed. The statutory lodgement window here is one month, not three, SGC turns lockdown faster than PAYG and GST.

If a notice has arrived today

Don't panic, don't ignore it, and don't sign anything yet.

A lot of damage gets done inside the first forty-eight hours, not by the notice, but by the things people do in response to the notice. Wait until you've spoken to someone who reads DPNs every week.

  • Don't transfer assets out of the company. Phoenix activity is investigated, traced, and reversed, and adds personal exposure on top of the existing DPN.
  • Don't agree to a payment plan over the phone. A payment plan doesn't remit the personal liability on its own. Get the position read first.
  • Don't lodge late returns without advice. The order in which BAS, IAS and SGC are lodged can change whether a DPN is lockdown or not.
  • Don't resign to escape it. Resignation doesn't release liability for the period you were a director, and can complicate the defences that are open.
How we help

Four steps, inside the window.

  1. 1

    Read it properly

    Notice type, amounts, the company's lodgement history, the date on the letter. We tell you exactly which window you are in and what is still possible.

    Day 1–2
  2. 2

    Position the company

    Solvency test, cash position, creditor mix, secured debt, related-party balances. We work out what the four paths actually look like in your numbers, not in theory.

    Day 2–5
  3. 3

    Choose & execute

    Recommend the path that actually fits. Co-ordinate the registered practitioner if one is needed. Stay on the director's side throughout, the appointee runs the process; we run the strategy.

    Day 5–14
  4. 4

    Defend & close

    Document the steps for any later defence. Notify the ATO properly. Where appropriate, prepare the statutory defence for a lockdown DPN, illness, reasonable steps, or new-director.

    Day 14–21
Why directors come to us

A Director's Advocate, not an insolvency firm waiting for the appointment.

  Typical insolvency firm Thryvv
Posture Acts for the appointment, the firm earns when the company is placed into a formal process Acts for the director, including when keeping the company out of a formal process is the right call
First call Intake form, callback in 24–48 hours Same-day call with a qualified accountant who reads DPNs every week
Reading the notice Often skipped, assumed lockdown, defaulted to liquidation Notice read against lodgement history first, before any path is recommended
Path recommended Path the firm is licensed to run themselves Whichever path actually fits, we then co-ordinate the independent practitioner
After day 21 Handed off, the appointment is the work Director defence prepared, paper trail kept clean, the next twelve months mapped
Common scenario
A director receives a non-lockdown DPN for unpaid PAYG and GST after cash flow tightens. The first step is to confirm the notice type, check the lodgement history, and decide whether SBR, payment, administration or another path still keeps personal liability from closing in.
Illustrative DPN pathway, not a client testimonial This example describes a common pattern we assess. It is not presented as an approved client outcome or case study.
Notice type Non-lockdown
Day we were called Day 3
Path taken SBR
Personal liability Remitted
Outcome Trading on
DPN questions

The ones we get most.

If you can't see your question here, ring the direct line. We are happy to answer one question without any commitment to engage.

  • How do I know if mine is lockdown or non-lockdown?

    You can't always tell from the wording. The classification turns on whether the BAS, IAS or SGC for the relevant period was lodged inside the statutory window, three months for PAYG/GST, one month for SGC, measured from the original due date. Even if the cover letter says “Director Penalty Notice” in plain language, the legal effect depends on the lodgement history sitting behind it.

    We check the notice against the company's ATO portal record before telling you which window you are actually in. That is the first thing we do, and it costs nothing.

  • Can I just resign as a director and walk away?

    No. Resignation does not release liability for the period you were a director. A DPN can still issue to you after you've resigned, and the personal liability for tax obligations that arose during your directorship remains in place. Resigning in a hurry can also complicate the statutory defences and make later forensics harder.

    If resignation is genuinely the right call, the timing and the paperwork matter. Don't do it in the same week the notice arrives without advice.

  • What if I'm a new director and the debt is from before me?

    There is a specific defence for new directors: in the first thirty days after appointment, you are generally not liable for pre-existing director penalties, provided the company's obligations are remedied or a formal process is commenced. After thirty days, you step into the historical liability whether you knew about it or not.

    If you are being asked to join a board where the books are unclear, the right time to look at this is before appointment, not after.

  • Will my house be at risk?

    A DPN itself doesn't take the house. What it does is convert a company tax debt into a personal one, meaning the ATO can pursue your personal assets through the usual enforcement steps if the liability isn't remitted and isn't paid. The path from notice to a house being at risk is not short, but it exists.

    This is precisely why the first 21 days matter. Acting inside the window keeps the matter at the company level, where it belongs.

  • Can the ATO garnishee me before day 21?

    The ATO generally won't enforce a DPN against you personally until after day 21 of a non-lockdown notice, that's the point of the window. For a lockdown notice, where the liability has already attached, enforcement options are available earlier. They don't always move quickly, but they can.

    Either way, the right answer isn't to wait and see, it is to use the window deliberately.

  • What does it cost to engage you on a DPN?

    The first call is free and confidential. If we engage, the read-the-notice step is fixed-fee, agreed in writing before any work starts, usually the same day. From there, fees depend on the path: a quiet payment plan and director defence is one number; co-ordinating a Voluntary Administration or SBR is another. You will always know the fee before the work happens.

  • I haven't received a notice yet, but I think one is coming.

    That is the best time to call. The options are wider before a DPN issues than after, including bringing lodgements current to keep a future notice in the non-lockdown category, agreeing a structured payment plan, or moving the company into restructuring proactively. We are happy to look at the position quietly, with no notice on the table.

Read out the notice. We'll tell you which window you're in.

The first conversation is free and confidential. We'll ask you to read the heading, the date and the amount, usually we can tell you in fifteen minutes which window you are actually in, and what the next move looks like.

Free. Confidential. No obligation. We’ll help you work out what matters first.

Call now Talk to us today