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The Definitive Guide to Director Penalty Notices

18 February 2025 by
The Definitive Guide to Director Penalty Notices
Cameron Whinnett

The Definitive Guide to the Director Penalty Notice - Dealing with ATO Debt

A Director Penalty Notice (DPN) is a formal notice issued by the Australian Taxation Office (ATO) to company directors, holding them personally liable for unpaid company debts related to Pay-As-You-Go (PAYG) withholding, Superannuation Guarantee Charge (SGC), and GST (if applicable).

If you’ve received one, it’s crucial to act quickly. In this document we break down the elements of a Director Penalty Notice, show you how to read a DPN and what actions you can take.

The below sections go through a real life GST Director Penalty Notice, with personal details redacted for privacy. This DPN is about as complex as one gets, with both non-lockdown and lockdown amounts.


How a Director Penalty Notice is Issued

When issued, a Director Penalty Notice Account is created under the director’s personal ATO record. We encourage you to check this twice a week as it provides early warning of an impending DPN being issued. You can see this account by navigating to Tax > Accounts > Summary in the director’s personal ATO portal (my.gov.au).


Director Penalty Notice - Page 1

The first page of a Director Penalty Notice gives a high level summary of the DPN. 

Label 1: Type of debt the notice relates to

The DPN shown below is for outstanding GST amounts, however there are also DPNs for Superannuation Guarantee Charge and PAYG Withholding.

Each type of DPN is issued as a separate letter, so if you receive a GST DPN and there is also superannuation and PAYG withholding owing on the account, you will likely receive 3 letters in total. Generally these are issued at the same time.

Label 2: The date of issue

This is the date the letter is issued, and is also the date in which any time allowed to act is taken from. It's important to note that the letter may take a couple of days to reach its destination by Australia Post reducing the time available to act on it when received. 

Label 3: Provides a call to action

This provides a summary of the actions available to you when you receive a DPN. This is expanded on later int he notice.


Director Penalty Notice - Page 2

The second page of a Director Penalty Notice provides an option to dispute a DPN and instructions for paying the debt.

Label 4: How to Dispute a DPN

There are a range of defences available to directors. These are generally classified into 2 areas:

  1. they took no part in the management of the company due to illness or some other valid reason; or
  2. they took all reasonable steps to cause the company to:
    1. pay debts summarised in the DPN; or
    2. appoint a VA; or
    3. appoint a SBRP; or
    4. appoint a liquidator.

There may be other defences that a director can make, however unless there is substantive reasons largely outside of the director's control, the ATO will generally not agree to withdraw a DPN. 

Label 5: Pay the Debt

Of course, you can deal with a DPN by making payment in full, if that's an option available to you.


Director Penalty Notice - Page 3

The third page of a Director Penalty Notice 

Label 6: Particular Period

Column 1 lists the periods that the DPN applies to. The ATO may not issue a DPN for the full debts, and may only issue for particular periods. This means that a director may get subsequent DPNs for periods outside of the periods listed in this DPN.

Label 7: BAS Reported Amounts

Column 2 lists out the amounts reported in the relevant Business Activity Statement (BAS) for that period. 

Label 8: Amounts the ATO thinks is Unpaid

Column 3 lists out the amounts that the ATO believes is still outstanding on the date of issue of the DPN. Notice this amount can differ from Column 2 if part payments have been received or the ATO have varied the amount due to other information available to them.

Label 9: Non-Lockdown Amounts

Column 4 lists out the amounts that were reported on within 3 months of the due date of the BAS. Non-lockdown amounts are remitted from the director's personal account if one of the actions listed in page 4 are taken prior to the deadline date. 

Label 10: Lockdown Amounts

These are issued where the Company's compliance history is poor with lodgements for BAS and SGC forms were not made on time and remained overdue for an extended period.   These periods are as follows:

  • Superannuation Guarantee Charge - the unpaid amount of the SGC obligation is reported after the due date. The due date for lodging the SGC form with the ATO is 
  • PAYG and GST - within three months of the due date for lodgement for BAS and IAS. 


 

Director Penalty Notice - Page 4

The third page of a Director Penalty Notice 


Label 11: For non-lockdown DPN amounts

For non-lockdown DPN amounts, this section provides the directors with 4 options for dealing with the debts within 21 days of the date of the notices to have the penalties remitted:

  1. paying the debt in full
  2. appointing an administrator under section 436A, 436B or 436C of the Corporations Act 2001
  3. appointing a small business restructuring practitioner under section 453B of that Act
  4. the company begins to be wound up (within the meaning of the Corporations Act 2001).


Label 12: Non-lockdown DPN timeframe

For non-lockdown DPNs, they usually provide 21 days from the date of issue of the DPN to act on one of the items listed in Label 11. 

Given the ambiguous wording of the 21 days int he letter and stakes if not acted on in time, we generally err on the side of caution when it comes to the 21 day timeframe and treat the 20th day as the deadline date.


What to do if you receive a DPN

If you can't pay your debt in full and you receive a DPN, then you will need to move quickly to avoid further personal liability for tax debts.

For non-lockdown amounts, failing to act within the timeframe provided in the letter will mean that the amount will become lockdown.

The best thing to do is immediately reach out to someone who is experienced in dealing with businesses in financial distress, like Thryvv.io. 

We will look at the specific circumstances and create a strategy to move forward.

Our Role: We act for you

It’s important to understand that the insolvency practitioner's job is to act for the interests of the creditors. 

They have strict rules to follow, and as such are typically conflicted from providing the Company, and its director’s, holistic advice that protects the director’s interests as much as possible.

This is where we come in. Our role is to act as an intermediary between the director and the Insolvency Practitioner, ensuring that the director's interests are appropriately represented. When an insolvency practitioner makes a claim against the director's, we put together defences and negotiate on those claims on your behalf.

Book a free strategy chat with us

Book in a meeting with us to go over your options.